Center of Excellence
At Vivendum Ratio Solutions, we don’t just offer training;
we drive measurable transformation.
Our Center of Excellence blends academic rigor with real-world expertise to create a dynamic, transformative learning experience for organizations and individuals ready to lead.
Your Personalized Learning Journey
Feedback from Participants
- Motivation and Self-Motivation
- Challenges of the Modern Manager
- Effective Time Management
- From Manager to Leader
- Contemporary Managerial Skills
- Customized Programs: We tailor every program, ensuring direct relevance to your industry and role.
- Measurable Impact: Our highly engaging programs are built on defined KPIs and deliver a clear, visible return on investment.
- Focus on Action: We prioritize the practical application of knowledge, skills, and tools directly to your workplace.
Our Proven 70-20-10 Learning Methodology
We drive successful behavioral change and skill adoption by utilizing the globally recognized 70-20-10 Learning Model. This ratio ensures that most of the development is immediately applicable and performance driven.
70% – Mastery through Application
(Learning by Doing on the Job)
This is where transformation occurs. We embed learning directly into the workflow, ensuring participants gain mastery through hands-on practice and measurable performance:
- Customized Tasks: Immediate application of skills via job-related projects.
- Performance Metrics: Learning success tied directly to pre-defined Key Performance Indicators (KPIs).
- Coaching & Mentorship: Structured support for practical implementation and sustained behavioral change.
Outcome: Direct, measurable improvements in work performance and immediate ROI.
20% – Insight through Collaboration
(Learning from Peers and Professionals)
We accelerate innovative thinking by exposing participants to diverse perspectives and experiences:
- Cross-Industry Networking: Sharing experiences with peers from Vivendum’s Center of Excellence network.
- Real-World Analysis: Deep dives into credible research, case studies, and practical industry experiences.
Outcome: Expanded problem-solving skills and the ability to transfer innovative ideas across functions.
10% – Foundation in Theory
(Expert-Led Formal Training)
Receive the essential, cutting-edge knowledge required to build a strong foundation for development:
- Current Trends: Content aligned with the latest programs and advancements in your respective field.
- Digital Ecosystem: Access to our modern learning environment, offering digital and bite-sized content for flexible, ongoing development.
Outcome: A current, comprehensive theoretical base delivered by experts.
Modern Learning Ecosystem
We leverage technology to ensure your learning is continuous, connected, and highly mobile. We employ various cutting-edge techniques to support your growth beyond the classroom:
- Digital Learning & Micro-Learning: Convenient, bite-sized content for learning on the go.
- Social & Collaborative Learning: Real-time connectivity and mobility for ongoing experience sharing.
- Live Engagement: Opportunities for real-time Q&A sessions and success story sharing with peers and experts.
Our Programs
Professional leadership and management development center
Our practical leadership, management and business skills programs are designed for people in all business disciplines.
I. Basic Level: Core Supervision and Personal Efficiency
Building a strong foundation as a new leader.
This level helps first-time managers quickly gain team trust, improve productivity, communicate clearly, and develop emotional resilience—all while integrating new skills directly into their daily work instead of adding extra workload.
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II. Intermediate Level: Coaching, development, and performance
Designed for experienced managers ready to evolve from task supervisors into true talent developers.
This level strengthens coaching skills, improves team performance, deepens data-driven decision-making, and builds a psychologically safe environment — all integrated seamlessly into everyday leadership.
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III. Advanced Level: Strategy, transformation, and leadership
Built for senior leaders driving organizational change.
This level strengthens strategic vision, data-driven decision-making, innovation management, and AI-enabled transformation — empowering leaders to guide their organization through complex change with clarity, confidence, and measurable impact.
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Our Programs
Training Effectiveness Evaluation
I. Basic Level: Core Supervision and Personal Efficiency
Who is this for?
New Team Leaders, Supervisors, and professionals who are stepping into their first management role.
Key Benefit for the Company:
This level ensures new managers rapidly build team trust, increase personal productivity, and learn how to communicate vision effectively providing a strong foundation for future growth.
| Module | Module Title | Short Description / Focus of Application (70%) |
|---|---|---|
| 1. | Basics of delegation and building trust | Learn how to delegate tasks with confidence using the Situational Leadership technique. Master the process of setting goals with clear direction and creating early wins to quickly build team momentum and trust. |
| 2. | Productivity: traditional & digital focus techniques | Master core prioritization techniques (applicable to any workspace). You will learn how to protect your time from both physical interruptions in the office and digital noise in a hybrid setting, achieving maximum efficiency. |
| 3. | Effective communication, active listening, and personal connection | Turn potential conflicts into productive conversations. You will practice how to listen before you lead, conduct tough conversations, and connect with each individual 1-on-1, showing genuine care for professional development. |
| 4. | AI literacy: boosting personal productivity | Demystify AI. Learn practical ways to use Generative AI to automate routine tasks and verify results, focusing on essential ethical and security guidelines. |
| 5. | Emotional Intelligence (EQ) and resilience | Develop self-awareness and learn to effectively manage the stress and pressure of the new role. This is the foundation for being a calm and stable leader who earns respect through transparency. |
The total duration of 8-10 weeks is NOT time spent in the classroom.
Our methodology is designed to integrate skills into your workday, not take you away from it.
II. Intermediate Level: Coaching, development, and performance
Who is this for?
Experienced managers, department heads, and professionals with 2+ years of management experience looking to transition from task management to talent development.
Key Benefit for the Company:
This level transforms managers into engaging leaders who boost team retention, increase engagement through effective coaching, and make superior, data-informed decisions. Direct impact on team retention and performance.
| Module | Module Title | Short Description / Application Focus (70%) |
|---|---|---|
| 1. | Continuous performance management and feedback culture | Shift focuses from annual reviews to continuous development. You will learn to create and implement an Individual Development Plan (IDP) and conduct tough but constructive performance conversations. |
| 2. | Critical thinking and data literacy | Master the tools for Root Cause Analysis. Learn how to read data (Data Literacy) and back every operational problem solution with clear metrics and evidence. |
| 3. | Psychological safety, team dynamics, and conflict resolution | Learn how to diagnose team dynamics and create a culture where people feel safe to speak up. Master techniques for conflict resolution and maintaining high engagement. |
| 4. | Managing teams in the AI era: productivity and compliance | Establish internal AI guidelines for your team. Learn how to optimize workflows using AI while managing employee fears and ensuring data compliance within your department. |
| 5. | Managerial HR: recruitment, interviewing, and onboarding | Take control of talent acquisition. Learn to conduct structured interviews and create effective 90-day onboarding plans that directly increase talent retention. |
The total duration of 10-12 weeks is NOT time spent in the classroom.
Our methodology is designed to integrate skills into your workday, not take you away from it.
III. Advanced Level: Strategy, transformation, and leadership
Who is this for?
Senior managers, directors, and leaders responsible for development, strategic decision-making, and organizational transformation.
Key benefit for the company:
Leaders gain the ability to drive organizational transformation, make superior strategic decisions (data and AI-driven), and manage major change and risk, resulting in direct organizational ROI.
| Module | Module Title | Short Description / Application Focus (70%) |
|---|---|---|
| 1. | Continuous performance management and feedback culture | Shift focuses from annual reviews to continuous development. You will learn to create and implement an Individual Development Plan (IDP) and conduct tough but constructive performance conversations. |
| 2. | Critical thinking and data literacy | Master the tools for Root Cause Analysis. Learn how to read data (Data Literacy) and back every operational problem solution with clear metrics and evidence. |
| 3. | Psychological safety, team dynamics, and conflict resolution | Learn how to diagnose team dynamics and create a culture where people feel safe to speak up. Master techniques for conflict resolution and maintaining high engagement. |
| 4. | Managing teams in the AI era: productivity and compliance | Establish internal AI guidelines for your team. Learn how to optimize workflows with AI while managing employee fears and ensuring data compliance within your department. |
| 5. | Managerial HR: recruitment, interviewing, and onboarding | Take control of talent acquisition. Learn to conduct structured interviews and create effective 90-day onboarding plans that directly increase talent retention. |
The total duration of 10-12 weeks is NOT time spent in the classroom.
Our methodology is designed to integrate skills into your workday, not take you away from it.
Training Effectiveness Evaluation
Measuring Success:
The Kirkpatrick Evaluation Model
At Vivendum Ratio Solutions, we believe in measurable impact. Our programs are designed and evaluated using the highly respected Kirkpatrick Four-Level Evaluation Model, ensuring a comprehensive assessment of effectiveness:
Level 1: Reaction
We measure the participant’s immediate experience—their perception of the training’s usefulness, relevance, and level of engagement to their specific job role.
Level 2: Learning
We assess the tangible gains—the degree to which participants acquired the anticipated knowledge, skills, attitude, confidence, and commitment required for implementation back in the workplace.
Level 3: Behavior
The ultimate test of skill transfer—the extent to which participants apply what they learned when they return to their job.
Level 4: Results
The organizational impact, the degree to which targeted business outcomes and organizational goals are met as a direct result of the training and supporting accountability mechanisms.
Partnership in Evaluation
Vivendum Ratio Solutions takes direct ownership of the fundamental metrics: we rigorously evaluate Level 1 (Reaction) and Level 2 (Learning) immediately following the program.
To maximize the long-term impact of your investment, we partner with your organization to facilitate and define the metrics for evaluating Level 3 (Behavior) and Level 4 (Results). This collaborative approach ensures the successful integration and accountability necessary for achieving high-level organizational outcomes.
