Scaling Your Small Business with Structure

Vivendum Ratio Solutions is partnered with three family-owned businesses in industrial catering, general services, and retail. Initially small, these companies relied on family members and a few employees, engaging professionals solely for core operations.

These businesses lacked formal functions like finance, QA/QC, or legal. Processes were nonexistent … they run as they thought they should … As the companies grew, they encountered operational chaos, struggled with legal compliance, and faced recruitment and other challenges.

Vivendum Ratio Solutions crafted an optimal organizational design for each company, clearly defining functions and roles. We formalized key processes and established a robust HR model focused on personnel administration, recruitment, and onboarding. We managed HR functions through outsourcing until the companies appointed dedicated personnel, mentoring and coaching these employees to full independence.

The transformation brought streamlined operations, eliminating daily chaos with clear processes and defined roles. Legal compliance was achieved through structured functions, ensuring regulatory adherence. Recruitment challenges were overcome with a robust HR framework, attracting and retaining top talent.

Mentored employees reached full independence, fostering sustainable growth. All three companies continued to thrive post-project, becoming leaders in their industries, with our foundational structure driving their ongoing success.